FAQ:
Frequently Asked Questions (FAQ)
Q: How does your service model work? A: When you arrive, please head to our Host Stand. There, you will check in and place your food and beverage order. Once your order is complete, a Team Member will escort you to your table.
Q: I noticed a service charge on my bill. How is that handled? A: We believe in an equitable work environment. All 20% service charges go directly to our hourly employees, split between our front-of-house and back-of-house staff. This ensures that every member of our team is fairly compensated for their hard work.
Q: What are your dining options? A: We offer both an à la carte menu and a 5-Course Tasting Menu, available seven nights a week in our dining room and at the bar.
Q: Tell me more about the Chef's Tasting Menu. A: Our five-course tasting menu is priced at $115 per person and exclusively features dishes that are not available on our à la carte menu. To ensure a cohesive dining experience, we kindly ask that all members of your party order the same menu.
Q: What is the service like after I am seated? A: Once you are seated, our full support staff is dedicated to ensuring you have a seamless experience. The service is much like that of a traditional sit-down restaurant, with our team available to assist you with anything you need.
Q: How do I order more drinks or a second round? A: For your convenience, you can easily reorder beverages via the QR code located on the menu at your table. If you prefer, any of our team members would be happy to take your order directly.
Q: Do you offer wine pairings or have a sommelier on staff? A: Yes, we do! We always have a Sommelier on the floor who can guide you through our extensive wine list and help you select the perfect pairings for your meal.